All items are made to order, therefore in most cases, refunds are not possible.
We accept all major credit cards, bank transfer and PayPal. Payments are processed through PayPal or Stripe.
All of our items are handmade at our workshop in Denmark, using 100% Scottish wool fabrics. Our products are dry-clean only, and if you need to iron them, use the wool setting with steam.
Our packaging is our own design, which we have made in the UK from 90% recycled cardboard, with the remaining 10% being from managed forests. Any waste paper or card from the making of our boxes goes to local schools for use in their Arts & Crafts lessons.
Our fastenings and brand labels are also sourced from British companies. All of our bow ties are adjustable in length using small snap fasteners. This closure system also allows for the bow tie to be unfastened from the back if you wish it to remain tied.